Shipping policy
At Nova Blaire Co., we're committed to ensuring that your orders are processed and delivered to you in a timely manner. Please review our shipping policy below:
1. Processing Time: Our team works diligently to process and fulfill orders within 5 - 7 business days (excluding weekends and holidays) from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer, but rest assured, we'll do our best to get your order to you as quickly as possible.
2. Shipping Methods: Once your order has been processed, we offer several shipping options for you to choose from at checkout. Shipping methods and delivery times may vary depending on your location and the shipping provider selected. Please refer to the estimated delivery times provided at checkout for more information.
3. Shipping Costs: Shipping costs are calculated based on the weight of your order, your selected shipping method, and your delivery address. Shipping costs will be displayed at checkout before you finalize your purchase.
4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track the status of your order and monitor its progress as it makes its way to you.
5. International Shipping: We currently offer shipping to select international destinations. International shipping rates and delivery times may vary depending on your location. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are the responsibility of the customer.
6. Shipping Delays: While we make every effort to ensure timely delivery of your orders, please note that shipping delays may occur due to unforeseen circumstances such as weather disruptions, carrier delays, or other factors beyond our control. We appreciate your patience and understanding in such situations.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at customercare@novablaireco.com. Our customer care team is here to assist you and ensure that you have a positive shopping experience with Nova Blaire Co.
Thank you for choosing Nova Blaire Co. We appreciate your support!